Shipping Policy
Welcome to Trendy US Gifts! We strive to make your shopping experience exceptional from browsing to delivery. This Shipping Policy details our process for handling, shipping, and delivering your orders.
Processing Timeframes
When you place an order with Trendy US Gifts, our team begins processing it within 1-2 business days. Please note that we process orders Monday through Friday, excluding national holidays. You’ll receive a confirmation email with your order details once your items are prepared for shipping.
Delivery Options & Timeframes
We provide several shipping methods to meet your timeline needs. Available options will display during checkout based on your location and purchase items:
Standard Delivery: Arrives within 5-7 business days after processing
- Most economical option for non-urgent purchases
- Available for all domestic destinations
Priority Delivery: Arrives within 2-3 business days after processing
- Recommended for faster delivery needs
- Available for most domestic locations
Premium Delivery: Arrives within 1-2 business days after processing
- Our fastest shipping option
- Limited availability based on destination
Please understand that these timeframes are estimates and may vary based on your location, carrier conditions, and other external factors. While we work diligently to ensure timely delivery, Trendy US Gifts cannot be responsible for carrier delays, weather disruptions, or other circumstances beyond our control.
Shipping Rates
Your shipping costs are calculated based on:
- Total weight of your order
- Package dimensions
- Delivery destination
- Selected shipping method
Exact shipping fees will be transparently displayed at checkout before you complete your purchase. We periodically offer special promotions including free or discounted shipping, which will be clearly indicated on our website.
International Orders
Trendy US Gifts ships to numerous countries worldwide. Important considerations for international shipments:
Customs & Import Fees: International orders may incur additional customs fees, import duties, or taxes levied by your country’s authorities. These charges are the buyer’s responsibility and are not included in our shipping costs. We recommend contacting your local customs office for information about potential fees before placing your order.
International Delivery Timeline: Typically, international shipments arrive within 7-21 business days after processing. This timeline may extend due to customs processing, local delivery conditions, or other variables outside our control.
Order Tracking
After your order ships, you’ll receive a tracking notification email containing your tracking number(s). You can monitor your package’s journey by:
- Clicking the tracking link in your email
- Visiting the carrier’s website directly with your tracking number
- Logging into your Trendy US Gifts account
Please allow up to 24 hours after receiving your shipping confirmation for tracking information to update in the carrier’s system.
Shipping Limitations
Some products may have shipping restrictions due to:
- Oversized dimensions
- Weight constraints
- Destination regulations
- Carrier limitations
These restrictions will be noted on applicable product pages. Trendy US Gifts reserves the right to cancel orders that cannot be delivered to your provided address due to shipping constraints.
Problem Resolution
Despite our best efforts, packages occasionally become lost or damaged during transit. If you experience either situation:
- Contact us at [email protected] as soon as possible
- Include your order number and description of the issue
- Add photos of damaged packages/products if applicable
Our team will work with the shipping carrier to investigate and resolve the situation promptly, arranging for replacement items or refund as appropriate.
Address Accuracy
Please carefully verify your shipping address and contact information during checkout. Trendy US Gifts cannot assume responsibility for deliveries sent to incorrect addresses provided by customers. If you discover you’ve entered incorrect shipping information, contact us immediately at [email protected]. While we’ll attempt to intercept packages before shipment, we cannot guarantee changes once your order has been processed.
Contact Our Shipping Team
For questions regarding our shipping policies or for assistance with a specific order:
Email: [email protected]
Website: www.trendyusgifts.com
Our customer service representatives are ready to help and will respond to your inquiry as quickly as possible.
